Metropolis Performing Arts Centre is a 501(c)(3) nonprofit organization located in the heart of downtown Arlington Heights. It houses a 329-seat professional theater, as well as a full school of performing arts that includes drama, dance, and music lessons. Our mission is to provide professional entertainment and arts education, enriching our community. We strive to do this by creating an artistic, educational and collaborative home for performers, students and audiences members, making the arts accessible to our broad and diverse community, and cultivating a lifelong appreciation and involvement in the arts for our students, artists and community members.

We recognize that cultural fit is important when searching for new opportunities. Our culture supports a collaborative and innovative approach to teamwork. We are constantly striving to better ourselves so that we can provide the best performing arts experience for our patrons and students. We are focused on bringing diversity, equity and inclusion into every aspect of our organization. If you are a dynamic, customer-service focused individual with a growth mindset, you would be a great fit for our team!

Summary of Position

The Education Administrator manages The School of the Performing Arts office during evening hours and on Saturdays, ensuring steady operations and safety for all students and faculty; providing clear communication and administrative assistance to the school, faculty, and families.

Responsibilities

• Acts as main point of contact for private lesson and group class families
• Manages registration process for private lessons and group classes for each semester:
• Manually processes registrations, coordinates schedules between instructors and families, sends out communication to instructors and families about deadlines, etc.
• Oversees private lesson schedules to ensure that proper attendance is being taken by instructors
• Facilitates scheduling of trial lessons and private lessons for new students in conjunction with instructors
• Sets up payment plans and processes payments in billing system
• Answers the main Metropolis SOPA phone and returns voicemails when in the office
• Aids in sales inquiries for prospective students
• Maintains a clean, educational, and welcoming environment within the school including updating bulletin boards, posting marketing materials for upcoming events, occasional vacuuming and sweeping, etc.
• Works with school team to constantly strive to improve the level of student services, student retention, and participates in work plans as an active team member
• Will be cross-trained in other SOPA areas in order to fill-in with miscellaneous administrative tasks when needed (camps, productions, community engagement, etc.)
• Participates in training and professional development activities
• Assists with SOPA special events as necessary (recitals, showcases, community events, etc.)
• Other duties as assigned by the Education Director

Key Skills and Competencies

Strong customer service, communication, organizational, time management skills; comfortable working and communicating with staff and faculty, students, and families; ability to meet deadlines; proficient in Microsoft Office and/or G Suite and ability to learn new software through training; comfortable using Facebook and/or Instagram is a plus. Experience in nonprofit, the performing arts or as a teaching artist is a plus.

Pay Range

$18 per hour

Hours

• Monday-Thursday 4:00PM-8:30PM;
• Saturday 9:00AM-1:00PM (approx. 20-25 hours per week)
• Occasional additional nights and weekends for School events or office coverage as needed
• On-site position

If you do not meet all of the above required skills, but you feel you have equivalent experience to perform this role, please apply.

To apply: Email tgates@metropolisarts.com with your resume and a paragraph telling us about yourself.

Metropolis Performing Arts Centre is committed to diversity and inclusion in the workplace, and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.